Needs top 100,000 in STL

Calls for help in St. Louis just topped 100,000 for the year. On October 14th, United Way of Greater St. Louis’ 2-1-1 helpline service received its 100,000th request of 2020 from the 12-county St. Louis bi-state metropolitan area. 2-1-1 reached the milestone one month earlier than in 2019. Across the U.S., the COVID-19 pandemic and its economic fallout have led to a sharp rise in many community needs. In the St. Louis region, the largest pre- to post-COVID-19 increases have been in requests for assistance with getting personal hygiene products such as diapers and toilet paper (+96%), electric bill payment (+77%), gas bill payment (+56%), water bill payment (+51%), food pantries (+43%) and rent assistance (+37%). The chart shows these and other needs that have grown during the pandemic. Analyses calculated percent increase in average calls per day from pre-COVID dates in 2020 (Jan. 1 to March 11) to post-COVID dates (March 12 to October 19). Data from 2020 and 2019 were obtained from 2-1-1 Counts, a daily tracking system of community needs serving all or parts of 38 states across the U.S. Mouse over each bar in the chart to see the percent increase. Needs with <1 request per day in the pre-COVID period were excluded from the display.

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