Year in Review: landlord-tenant requests up most in the Carolinas

In the south, requests to 211 helplines for assistance with landlord-tenant issues were 18 times higher in South Carolina in 2020 (orange line in chart) compared to 2019 (blue line). Large gains were also seen in North Carolina (+818%) and Florida (+93%).

Rising water: 12 big trends in 2020

Housing needs are still increasing. Public transportation requests are lower, but bike requests are higher. Fewer Americans are asking for help with prescription medications, but more need assistance paying water bills. Housing needs are still increasing. Public transportation requests are lower, but bike requests are higher. Fewer Americans are asking for help with prescription medications, but more need assistance paying water bills.

Trending in October: COVID, clothes, holiday meals

Requests for holiday meals, COVID-19 services, and clothing grew fastest in October. COVID-19 requests to 2-1-1, which include those seeking information about testing, jumped by 73% in October. Clothing needs grew by 30%. But the biggest October increase was in requests for holiday meals at 153%.