2-1-1s are responding to record-breaking call volume across the U.S., and people are noticing. A search of “211” in the news section of any web browser yield thousands of results in the last month alone. While most are only brief mentions referring readers and viewers to 2-1-1 for help, many are covering the story of 2-1-1s’ response to COVID-related needs.
2-1-1s getting noticed for COVID work
