Younger and older callers are equally likely to seek COVID-19 information and help paying electric bills when they call 2-1-1, but for many other needs, requests vary widely by age.
After 4 weeks of the COVID-19 pandemic, what changes can we see in Americans’ need for assistance with food, rent and other social needs? Data from 2-1-1 helplines indicate that it varies a lot by state. Requests for food assistance are still dramatically higher than normal in all states, but starting to gradually decline in […]
Requests to 2-1-1 for diapers and toilet paper have increased up to 20-fold in some states since the COVID-19 pandemic. Low-income families seldom have the luxury of buying large quantities of toilet paper in bulk to last months and months. Instead they buy small quantities more frequently. When local stores run out, many families have […]